• How do Prize Bonds work?
• How do I change my name and/or address on my Ireland State Savings products?
• How do I request a repayment of my Ireland State Savings products?
• Are my Ireland State Savings products guaranteed?
• How do I initiate a Deceased Case for an Ireland State Savings customer?
• How do I prevent my account or investment product from becoming dormant?
• Ireland State Savings Customer Complaints Process
• What is Ireland State Savings Online?
• How do I register for Ireland State Savings Online?
• Security of Ireland State Savings Online
• How do I purchase a product using Ireland State Savings Online service?
• What are Notifications?
• How do I manage my Bank Account details?
• How we protect you
• How to Purchase?
• How do I close my Ireland State Savings Online service?
• What is Financial Literacy?
• Are Prize Bonds winnings or Ireland State Savings products subject to Tax?
• How do I request a Statement of my Ireland State Savings products ?
• I have had Prize Bonds for many years, what has happened to them?
• How long does it take to complete a Deceased Case?
• How long will it take for my Dormant Account to be reactivated?
• How long will it take for repayment request to be processed?
• Can we make Joint Purchases of Ireland State Savings Products?
• Why register for Ireland State Savings Online?
• When can I start using Ireland State Savings Online?
• Why do I have to provide my mobile phone number?
• What is a Verification Code?
• Are all of your holdings appearing in your Ireland State Savings Online?
• Report unusual or suspicious activity immediately
• Why is Financial Literacy important to you?
• If I inherit an investment, what options are available to me?
• How do you use my personal data?
• How can I buy Ireland State Savings products?
• Can I purchase Ireland State Savings Products for a Minor (under 18)?
• Ireland State Savings Dormant Account Customer Notice
• What are my Prize Bond winnings payment options?
• Who can register for Ireland State Savings Online?
• How do I manage my Ireland State Savings Online password?
• What do I do if my Ireland State Savings Online has been locked?
• How do I view my transactions and holdings online?
• Can I split reinvestments across multiple products in Ireland State Savings?
• What you can do to protect your identity and your savings with Ireland State Savings
• What are my rights under the Data Protection Law?
• How can I start improving my own Financial Literacy?
• What happens to unclaimed prizes?
• When does Ireland State Savings require a Grant of Probate / Letter of Administration?
• How to purchase online?
• How do I update my personal details for Ireland State Savings Online?
• What is the State Savings Account (SSA)?
• What happens to Dormant Funds?
• How are Interest Rates set for Ireland State Savings Products?
• How do I cash in one of my products in Ireland State Savings Online?
• Where can I find more information about Financial Literacy?
• How is the Prize Bond Fund calculated?
• Is there any limit on my overall holding of Ireland State Savings Products?
• What if the Dormant Account or Investment holder is deceased?
• Where can I check my SSCN in Ireland State Savings Online?
• How do I request a repayment for a Joint Holding in Ireland State Savings Online?
• Why is my holding temporarily unavailable for transactions online?
• I am an existing customer, why am I being asked for additional information?
• I have lost the document for my Ireland State Savings product. What can I do?
• What is the relationship between the National Treasury Management Agency, An Post and the Prize Bond Company?
• What is a Dormant Account?
• What is the Prize Bond Company?
• Having trouble signing in to Ireland State Savings Online?
• I don’t live in Ireland. Can I buy Ireland State Savings products?
• The maturity value of my NSB Issue 1,2 or 3 has transferred to my Ireland State Savings Account. How do I reinvest the value of this holding?
• Why are all my Prize Bond ranges not available for repayment/reinvestment in Ireland State Savings Online?
• I'd like to purchase Prize Bonds by Direct Debit, what do I need to do?
• What is the Ireland State Savings product range?
• What is the procedure to reactivate a Dormant Account?
• I have not received a Maturity Option form for my Ireland State Savings product. What can I do?
• Why is the full value of my Prize Bond holding not available for repayment in Ireland State Savings Online?
• How do I change my Prize Bond winnings payment option in Ireland State Savings Online?
• What is a Prize Bond certificate?
• Will I pay any fees, charges or commission?
• Is it possible to amend/transfer ownership of my Ireland State Savings products?
• Will I be notified that my account may become dormant?
• What documentation is required to become an Ireland State Savings Customer?
• What happens if I choose automatic reinvestment of my Prizes in new Prize Bonds?
• Which Prize Bond Numbers will be used for repayment?
• What is a certified copy and how do I get my document certified?
• Why do you require Evidence of Identity?
• How do I check my Prize Bond Numbers for Prizes?
• What are the rates as of 1st October 2023?
• If I'm a customer aged 65 and over, do I qualify to receive interest without deduction of DIRT?
• Can I purchase Prize Bonds as a gift?
• Why do you require my PPSN?
• Can I save my monthly Child Benefit with Ireland State Savings?
• If I'm a non-resident customer, can I claim interest without deduction of DIRT?
• What is a Fixed Term Confirmation Letter?
• Updated General Terms and Conditions for Ireland State Savings effective from the 31st July 2024
• How do I change which bank account my Prize Bond winnings are paid into in Ireland State Savings Online?
• How do I change the bank account associated with my Ireland State Savings holdings?
• Can I have repayments made into an international bank account?
• What is the State Savings Customer Number (SSCN)?
• Ireland State Savings Data Protection Statement