What do I do if my State Savings Online has been locked?

If you enter incorrect details (email address and password) three times in a row, your State Savings Online service will be temporarily locked for 20 minutes. In such a case, please wait 20 minutes, then you can retry.
If you do not remember your password, please use the “Forgot your password?” link on the login page.

If the account remains locked after 20 minutes, please contact us for further assistance.