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Frequently asked questions
Are my State Savings products (including Prize Bonds) guaranteed?
How do I request a repayment of my State Savings products
(including Prize Bonds)
What is the State Savings Customer Number (SSCN)?
How does the Prize Bond Draw work?
How do I request a statement of my State Savings products (including Prize Bonds)?
What is the State Savings product range?
How do Prize Bonds work?
How do I change my name and/or address on my State Savings products (including Prize Bonds)?
How long will it take for a repayment request to be processed?
How do I initiate a Deceased Case for a State Savings Customer?
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Fixed Term Products
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If you need to contact us a member of our customer service team would be very happy to assist you