• Help Articles (50)
• Forms (34)

• Will I pay any fees, charges or commission?
• Are Prize Bonds winnings or Ireland State Savings products subject to Tax?
• How do I request a repayment of my Ireland State Savings products?
• Can I purchase Prize Bonds as a gift?
• How is the Prize Bond Fund calculated?
• I have had Prize Bonds for many years, what has happened to them?
• What happens to unclaimed prizes?
• What is the relationship between the National Treasury Management Agency, An Post and the Prize Bond Company?
• Why do you require my PPSN?
• Are my Ireland State Savings products guaranteed?
• I'd like to purchase Prize Bonds by Direct Debit, what do I need to do?
• What is the Ireland State Savings product range?
• When does Ireland State Savings require a Grant of Probate / Letter of Administration?
• What is a Dormant Account?
• Will I be notified that my account may become dormant?
• What if the Dormant Account or Investment holder is deceased?
• What is the procedure to reactivate a Dormant Account?
• How long will it take for my Dormant Account to be reactivated?
• How do I prevent my account or investment product from becoming dormant?
• How long will it take for repayment request to be processed?
• How can I buy Ireland State Savings products?
• Ireland State Savings Customer Complaints Process
• Why do you require Evidence of Identity?
• How to purchase online?
• Can we make Joint Purchases of Ireland State Savings Products?
• Ireland State Savings Dormant Account Customer Notice
• What happens if I choose to have my Prizes automatically paid into my Bank Account?
• What is Ireland State Savings Online?
• Why register for Ireland State Savings Online?
• Who can register for Ireland State Savings Online?
• Why do I have to provide my mobile phone number?
• How do I manage my Ireland State Savings Online password?
• How do I update my personal details for Ireland State Savings Online?
• Where can I check my SSCN in Ireland State Savings Online?
• Security of Ireland State Savings Online
• What is a Verification Code?
• What do I do if my Ireland State Savings Online has been locked?
• Are all of your holdings appearing in your Ireland State Savings Online?
• How do I purchase a product using Ireland State Savings Online service?
• How do I view my transactions and holdings online?
• Having trouble signing in to Ireland State Savings Online?
• What are Notifications?
• What is the State Savings Account (SSA)?
• What happens to Dormant Funds?
• How are Interest Rates set for Ireland State Savings Products?
• How do I check my Prize Bond Numbers for Prizes?
• I don’t live in Ireland. Can I buy Ireland State Savings products?
• Can I split reinvestments across multiple products in Ireland State Savings?
• How do I cash in one of my products in Ireland State Savings Online?
• How do I request a repayment for a Joint Holding in Ireland State Savings Online?

1. Customer Complaint Form For Fixed Term and Deposit Accounts ( Foirm Ghearáin do Chustaiméirí do gach táirge seachas Duaisbhannaí )
2. Customer Complaint Form for Prize Bonds ( Foirm Ghearáin do Chustaiméirí do Dhuaisbhannaí amháin )
3. Requirements for submitting a Deceased Application
4. Instalment Savings Repayment Form
5. Savings Certificates Repayment Form
6. Savings Bonds Repayment Form
7. National Solidarity Bond Repayment Form
8. Childcare Plus Repayment Form
9. Summary of Products Brochure ( Achoimre na dTáirgí )
10. New Customer Application Form
11. Deposit Account Application Form
12. Change of Mobile Number
13. Repayment Form for: Childcare Plus, Childcare Save Account, Statement Based Deposit Account, Instalment Savings, Pension Save Account, State Savings Account ( Foirm Aisíocaíochta: Cúram Leanaí Breise, Cuntas Sábhála Cúram Leanaí, Cuntas Taisce Ráiteas-bhunaithe, Tráthchoigilt, Cuntas Coigilte Pinsin, Coigiltis Stáit )
14. Repayment Form for: Savings Bond, Savings Certificate, National Solidarity Bond ( Foirm Aisíocaíochta le haghaidh: Banna Coigiltis, Cairt Choigiltis, Banna Dlúthpháirtíochta Náisiúnta )
15. Change of Name or Address Form for Savings Products ( Foirm Athru Seolta agus Ainm )
16. Deposit Account Brochure ( Bróisiúir Cuntais Taisce )
17. Addition of a Name
18. Deletion of Name to a Deposit Account
19. Deposit Account Repayment Form ( Gnáthchuntas Taisce (Leabharbhunaithe) Fógra Aistarraingthe )
20. Lost/Stolen Deposit Book Report Form ( Tuairisc um Leabhar Taisce Caillte/Goidte )
21. Instalment Savings Direct Debit Form
22. Non-resident Declaration Form
23. Dormant Account Reclaim Form ( Foirm Athéilimh um Chuntas Díomhaoin )
24. Dormant Accounts Act 2001 Customer Notice
25. Deceased Claim Form
26. Change of Name or Address Form for Prize Bonds
27. Prize Bonds Gift Brochure ( Bróisiúir Bronntanais Duaisbhannaí )
28. Prize Bonds Repayment Form ( Iarratas ar Aisíoc Duaisbhannaí )
29. Request for Statement of Accounts/Holdings Form
30. Prize Payment Option Form
31. Prize Bonds Gift Application Form ( Foirm Iarratais Bronntanais Duaisbhannaí )
32. New Customer Brochure ( Bróisiúr do Chustaiméirí Nua )
33. General Terms and Conditions for Ireland State Savings ( Téarmaí agus Coinníollacha Ginearálta do Coigilteas Stáit na hÉireann )
34. Prize Bonds Direct Debit Form