Please follow the following rules when creating your password? It must be at least 10 characters in length It must have 1 uppercase character ( A-Z ) It must have 1 lowercase character ( a-z ) It must have at least 1 digit ( 0-9 ) It must have 1 special character ( @$£#!%*&+=_^|[]:;.?`~<,>'(){}"- ) It cannot contain any spaces We recommend using a password that is different to your other online accounts.